ELDERLY WALK SERVICE
Our trained staff warmly supports outings for elderly family members who tend to stay indoors. From fall prevention accompaniment to wheelchair assistance, leave it to us with confidence.
Get a Free QuoteOur walk escort service provides trained staff to accompany your elderly family members on walks and outings, ensuring their safety. While providing fall prevention support, we help them rediscover the joy of going outdoors through pleasant conversation.
"They've become reluctant to go out due to weakening legs." "I worry about falls if they walk alone." "They stay home all day and I'm concerned about cognitive decline." Our specialized walking escort staff resolves these concerns. Moderate exercise and sunlight are essential for maintaining elderly physical and mental health.
We support walks at your loved one's pace through nearby parks, shrines and temples, shopping streets, and more. Wheelchair outings are accommodated at no extra charge. After each outing, we send photo reports to your family, delivering their smiles during the walk. Enjoying seasonal flowers and scenery refreshes both body and mind.

Professional
Walk Escort Service
転倒防止のための腕支え、段差の声かけ、休憩タイミングの見極めなど、安全に配慮した歩行サポートを行います。ご本人のペースに合わせた無理のない散歩です。
車椅子でのお散歩にも追加料金なしで対応いたします。バリアフリールートの選定や、車椅子の操作も安全に行います。外出の幅を広げるお手伝いをいたします。
ただ歩くだけでなく、季節の話題や思い出話など、楽しい会話を交えながらの散歩です。社会的なつながりを感じていただくことで、精神面の健康維持にもつながります。
Our walk escort service resolves these concerns.

以前は毎日散歩していた親が、膝の痛みや足腰の衰えで外出しなくなった。家に閉じこもる日が増え、体力の低下が加速しているように見える。

近所の散歩でも段差や石畳でつまずきそうで怖い。実際に一度転倒してから本人も怖がっている。付き添いたいが毎日は難しい。

外出せず一日中テレビを見ている生活が続いている。刺激が少なくなり、物忘れが増えてきた。適度な運動と社会的なつながりが必要だと分かっているが、本人を外に連れ出す余裕がない。

介護保険のサービスでは「散歩の同行」は基本的に対象外。ヘルパーさんに頼めるのは生活援助や身体介護が中心で、趣味の外出や散歩に付き添ってもらえない。

車椅子生活になったが、一人では外出が難しい。家族が押せるのは週末だけで、平日はずっと家の中。外の空気を吸いたいという本人の希望を叶えてあげたい。

外出しないため日光を浴びる機会が減り、ビタミンD不足や骨粗しょう症のリスクが気になる。適度な運動をさせたいが、本人が乗り気にならない。
Here are real examples of our walk escort service in action.

Her 82-year-old mother became afraid of going out after knee surgery. Staff visited twice weekly, accompanying her on 30-minute walks to a nearby park at her pace, with step alerts and arm support. They enjoyed conversations while viewing seasonal flowers during walks.

Arranged for his 78-year-old father who stopped going out after losing his spouse. Starting with 10-minute neighborhood walks, they gradually increased the distance. Conversations with staff provided stimulation, and his willingness to go outside slowly returned.

Arranged outing support for her 90-year-old grandmother who became wheelchair-bound after a stroke. Family could only help on weekends, leaving her indoors on weekdays. Staff pushed the wheelchair to nearby shrines and parks, pre-checking barrier-free routes for safe walking courses.

His 76-year-old mother's forgetfulness had been increasing, and he wanted to establish a daily walking habit for dementia prevention. Staff visited every morning, walking a regular route while intentionally incorporating brain-stimulating conversations like "What's today's date?" and "What's that flower called?"
* For privacy and confidentiality, specific event names are withheld; only service names are listed.
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Weakening legs make solo walks worrying. Fear of falling has stopped them from going out. Family can't accompany them daily, and outings keep decreasing. Physical strength and cognitive decline are concerning.
We walk together at their pace through favorite routes — nearby parks, shrines, shopping streets. With safety measures like step alerts, arm support, and rest timing, we support walks with pleasant conversation. Photo reports keep your family informed of how the walk went.

Since becoming wheelchair-bound, going out alone is impossible. Family can only push the wheelchair on weekends. Weekdays are spent indoors just looking out the window. You want to fulfill their wish to breathe fresh air and see flowers.
Wheelchair walks are accommodated at no extra charge. We pre-check barrier-free routes and select step-free courses. We suggest outing destinations matching their preferences — parks, temples, spots with seasonal flowers. Safe wheelchair operation ensures a comfortable walk.

After knee or back surgery, walking for rehabilitation is needed but feels unsafe alone. Physical strength has dropped after discharge and motivation to go out is low. You want to continue rehab walks but have no one to accompany you.
We accompany rehabilitation walks aimed at post-surgery or post-hospitalization recovery. Starting with short distances and gradually increasing based on their condition, we provide step-by-step support. We walk alongside their health and motivation at a comfortable, sustainable pace.

They want to attend the local culture center or lessons but feel anxious going alone. Help is needed getting on and off buses and trains. They want to continue social participation, but mobility anxiety holds them back.
We support transportation to hobby activity venues and club locations. From bus and train boarding to walking escort to the venue and monitoring during activities — comprehensive support. We eliminate mobility anxiety so they can continue social participation and enjoy outings.
No additional fees whatsoever for wheelchair walks. From barrier-free route selection to safe wheelchair operation, we support all clients in enjoying outings with ease.
The same staff member accompanies every walk, understanding their walking pace, preferred routes, and rest timing to provide optimal support. The comfort of a familiar face boosts motivation to go outside.
With over 5,000 registered staff members nationwide, nearby staff can visit even in rural areas. Locally based staff are familiar with the area's walking routes.
We capture photos of them enjoying the walk and seasonal scenery, reporting to your family. We deliver the reassurance of seeing their smiles during walks, free of charge even from a distance.
If you have concerns about outings or walks for your elderly family member, contact us for a free consultation via email, phone, or LINE. Anonymous inquiries are welcome.
Per staff, up to 2 hours | Extension ¥2,500/30min
Estimated Total
Base
* Transportation, ticket costs, and other expenses are charged separately.
* Please contact us for an official quote.
First-time users can feel at ease. Our dedicated staff will support you confidentially from inquiry to service day.
Contact us via email, phone, or LINE
We propose the best plan and provide a quote
Photo confirmation available We select the best match
Payment after confirmation No hidden fees
Our professional staff delivers flawless service
“They accompany my father, whose legs have been getting weaker, on walks. I feel at ease because they walk slowly at his pace. He has more opportunities to go outside now, and his expression seems brighter than before.”
“I started using this service because I was worried about my mother going out alone. The escort is very friendly, and my mother looks forward to walk days. I'm also happy to receive reports like "Today she walked all the way to XX."”
“I have them accompany my grandmother on walks once a week. Thanks to the regular outdoor routine, her mood seems to have stabilized. Honestly, a lower price would help, but my grandmother is happy, so I plan to continue.”
Yes, routes can be freely set based on individual preferences. We walk together to preferred locations such as nearby parks, shrines, and shopping streets. On the first visit, staff will assess route safety, identify steps and hazards, and make suggestions.
Yes, wheelchair walks are accommodated at no extra charge. We pre-check barrier-free routes and select safe, step-free courses. Staff experienced in wheelchair operation will handle it, so you can feel at ease.
On rainy days, we accommodate individual preferences. Options include a short walk under covered areas, switching to indoor conversation companionship, or rescheduling to another day. Please consult with us in advance.
We immediately find a safe place to rest and contact family or emergency contacts as needed. This includes calling emergency services if necessary. Our staff have received basic first aid training.
Yes, we can accommodate this. When special consideration for dementia is needed, we gather detailed information from the family in advance and prepare appropriate support systems. With preventing disorientation and ensuring safety as top priorities, we support calm and peaceful walks.
Yes, we cover all 47 prefectures nationwide. Since we arrange locally based staff, they are familiar with local walking routes. High transportation costs are generally not an issue.
We have registered staff in all 47 prefectures. We can arrange local staff anywhere in Japan.
47
Prefectures Covered
5,000+
Registered Staff
Tokyo / Kanagawa / Chiba / Saitama / Ibaraki / Tochigi / Gunma
Osaka / Kyoto / Hyogo / Nara / Shiga / Wakayama
Aichi / Shizuoka / Gifu / Mie / Nagano / Niigata / Toyama / Ishikawa / Fukui
Fukuoka / Saga / Nagasaki / Kumamoto / Oita / Miyazaki / Kagoshima / Okinawa
Hokkaido / Aomori / Iwate / Miyagi / Akita / Yamagata / Fukushima
Hiroshima / Okayama / Yamaguchi / Tottori / Shimane / Kagawa / Tokushima / Ehime / Kochi
We have been featured in numerous TV shows, films, books, and international media.
ヴェルナー・ヘルツォーク監督作品。カンヌ国際映画祭公式上映。代表・石井裕一が本人役で出演。
石井裕一の著書を原作とした劇場映画。2023年全国公開。家族代行の実態を描いた話題作。
代表・石井裕一の著書(鉄人社刊)。
NHK総合・Eテレなど複数の番組で特集。代行サービスの社会的意義が紹介されました。
情報番組やバラエティ番組で多数取り上げられています。
報道番組やドキュメンタリーで取材。代行サービスの社会的意義を深掘り。
ワイドショーや情報番組で特集。代行の実態に密着した企画が話題に。
BBC、CNN、ロイターなど海外主要メディアでも報道。日本独自の代行文化として世界的に注目。
ヴェルナー・ヘルツォーク監督作品。カンヌ国際映画祭公式上映。代表・石井裕一が本人役で出演。
石井裕一の著書を原作とした劇場映画。2023年全国公開。家族代行の実態を描いた話題作。
代表・石井裕一の著書(鉄人社刊)。
NHK総合・Eテレなど複数の番組で特集。代行サービスの社会的意義が紹介されました。
情報番組やバラエティ番組で多数取り上げられています。
報道番組やドキュメンタリーで取材。代行サービスの社会的意義を深掘り。
ワイドショーや情報番組で特集。代行の実態に密着した企画が話題に。
BBC、CNN、ロイターなど海外主要メディアでも報道。日本独自の代行文化として世界的に注目。
What Is the Welfare Check Visit Service?
What Is the Hospital Escort Service?
What Is the Shopping Escort Service?
What Is the Paperwork Escort Support Service?
What Is the Conversation Companion Service?
What Is the Phone Welfare Check Service?
Consultations are completely free and strictly confidential.
For urgent inquiries, please call us at {phone}.0120-949-341