SHOPPING SERVICE
Shopping Proxy Service
We Shop on Your Behalf
From everyday essentials to special gift selection, our staff shop on your behalf. We carefully support those who have difficulty going out, are too busy, or cannot carry heavy items.
Get a Free QuoteWhat Is Our Shopping Proxy Service?
This is a service where our staff shop on your behalf and deliver purchases to your home. Available from ¥8,000/person (2 hours). Shopping escort accompaniment is also available.
We handle a wide range of shopping needs — bulk purchases of daily necessities and groceries, heavy items like water and rice, gift and present selection, and more. We accurately follow your shopping list and are also happy to select products according to your preferences.
Our service is used by a wide range of people — seniors who have difficulty going out, those immobilized by injury or illness, and busy professionals who cannot find time to shop. Available nationwide with strict confidentiality.
Professional
Shopping Proxy Service
Wide range from daily necessities to gifts
From groceries at supermarkets and daily supplies at drugstores to gift selection at department stores. Our staff handle all types of shopping for you.
Shopping escort also available
For those uneasy about going out alone, we also offer shopping escort accompaniment. We help carry bags, assist with mobility, and aid in product selection.
Accurate purchases from your shopping list
We purchase items accurately following the shopping list you provide in advance. If an item is out of stock, we contact you on the spot to confirm alternatives.
Do You Have Any of These Concerns?
We solve your concerns about shopping proxy services.
Unable to go out due to health issues
Injury or illness makes going out difficult. Groceries and daily necessities are running low, but you can't go shopping yourself. You need someone to shop for you.
Too busy with work to find time for shopping
You get home late on weekdays and weekends are packed with plans. The fridge is empty, but you can't find a block of time to go to the supermarket.
Cannot carry heavy items alone
Carrying heavy purchases like rice, water, and detergent on your own is tough. Without a car, transporting large quantities on public transport is extremely difficult.
Elderly and uneasy about going out alone
Weakening legs and back make the distance to the supermarket burdensome. You worry about falls or health problems when going out alone, making shopping feel like a chore.
Not confident in choosing gifts
You want to choose a gift for someone special, but aren't confident in your taste. Having someone help pick items matching the recipient's preferences would be reassuring.
Shopping is difficult with small children
Going to the supermarket with a toddler is a battlefield. There's no time to browse products carefully, and you often forget to buy things you need.
Shopping Proxy Service Case Studies
Here are some real examples of requests we have fulfilled.
Wanted weekly grocery shopping handled on his behalf
A client whose weakening legs made walking to the supermarket difficult. We assigned one staff member every Tuesday to purchase groceries and daily necessities based on his shopping list and deliver them to his home. When items were out of stock, we confirmed alternatives by phone, ensuring purchases matched his preferences.
Needed bulk purchasing of daily necessities as she couldn't go out after childbirth
A client unable to go out right after giving birth. Our staff handled shopping for diapers, formula, groceries, and daily necessities. Baby products were purchased accurately by specified brand, and heavy items were delivered right to her doorstep.
Wanted help choosing a birthday gift for his mother
A client looking for a birthday gift for his mother in her 70s but unsure what to choose. Our staff accompanied him to a department store as a shopping escort, selecting a gift together while learning about his budget and his mother's preferences. We even handled the gift wrapping arrangement.
Needed shopping help as she couldn't go out due to a broken leg
A client recovering at home for 6 weeks with a broken leg. We handled grocery and daily necessities shopping twice a week. We also consulted on fridge contents and meal planning, purchasing needed ingredients efficiently. We also picked up prescription medicine from the pharmacy.
Recent Cases
* For privacy and confidentiality, specific event names are withheld; only service names are listed.
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Use Cases
Shopping on behalf of seniors who have difficulty going out
Do you face these challenges?
Weakening legs and back make walking to the supermarket difficult. Carrying heavy items is also hard, and shopping trips are becoming less frequent. You worry about nutritional imbalance and running short on ingredients.
Family Romance's Shopping Proxy Service
Our staff handle your shopping on a set day each week. We purchase accurately according to your list and deliver to your doorstep. We also recommend seasonal ingredients and confirm substitutes on the spot when items are out of stock. Regular usage supports a stable diet.
Shopping proxy for those unable to go out due to postpartum or recovery
Do you face these challenges?
You can't go out right after giving birth. You're recovering at home from injury or illness. You need daily necessities and groceries, but being unable to shop yourself has continued for weeks.
Family Romance's Shopping Proxy Service
From baby supplies like diapers and formula to groceries and daily necessities, we accurately purchase everything you need. Specified brands and sizes are handled without error. Regular usage such as twice weekly reduces stress during your recovery.
Help choosing gifts for someone special
Do you face these challenges?
You want to choose a gift for your parent or partner, but don't know what to pick. Browsing the department store alone, you can't decide and lack confidence in your taste. You want someone to consult with.
Family Romance's Shopping Proxy Service
Our staff accompany you through stores as a shopping escort, selecting gifts while learning about your budget and the recipient's preferences. We handle gift wrapping and message card preparation too. With knowledgeable advice, you can choose gifts with confidence.
Grocery and daily necessities shopping for busy individuals
Do you face these challenges?
Work keeps you so busy there's no time to visit the supermarket. The fridge is empty and daily necessities have run out. Online grocery services make you uneasy as you can't check freshness and quality.
Family Romance's Shopping Proxy Service
Our staff handle bulk purchases of groceries and daily necessities at supermarkets and drugstores. They carefully select fresh ingredients and deliver everything to your home. You simply focus on your work. When you get home, your fridge will be fully stocked.
Why Choose Family Romance
Accurate shopping following your list
Based on the list you provide in advance, we purchase the exact brand, size, and quantity. If an item is out of stock, we call you on the spot so you can confirm alternatives.
Not just proxy — shopping escort also available
For those uneasy about going out alone, we also offer shopping escort where staff accompany you through stores. We help carry bags, assist with mobility, and aid in product selection.
Ongoing support with weekly regular plans
We offer regular usage plans on a set day each week. Regular grocery and daily necessities shopping supports a stable everyday life.
Thorough privacy protection
All staff members are bound by confidentiality agreements. Your shopping details and home information will never be disclosed to any third party. Please use our service with complete peace of mind.
Shopping Proxy | Confidential, Nationwide, Free Consultation
If you have any shopping-related concerns, please feel free to contact us by email, phone, or LINE. We will suggest the optimal plan tailored to your situation.
Pricing Plans
Per staff, up to 2 hours | Extension ¥2,000/30min
Option Price List
| Option | Unit Price | Unit |
|---|---|---|
| Extension (per 30 min) | ¥2,000 | / person |
| Additional staff member | ¥8,000 | / person |
| Shopping escort | ¥0 | / person |
| Gift wrapping arrangement | ¥0 | / person |
| Extension (per 30 min) | ¥2,000 | / person |
Price Simulator
Estimated Total
Base
* Transportation, ticket costs, and other expenses are charged separately.
* Please contact us for an official quote.
How It Works
First-time users can feel at ease. Our dedicated staff will support you confidentially from inquiry to service day.
Consultation
Contact us via email, phone, or LINE
Plan Proposal
We propose the best plan and provide a quote
Staff Selection
Photo confirmation available We select the best match
Contract
Payment after confirmation No hidden fees
Service Day
Our professional staff delivers flawless service
Client Testimonials
“They accompanied me clothes shopping. They gave honest feedback like "This one suits you better," so I ended up making better purchases than if I had agonized alone. They also carried my bags, which was a big help.”
“I used the service when shopping for furniture. I'm the type who can't decide alone, so it was great to choose while consulting with someone. They also helped carry heavy items, which was a real lifesaver. It turned into a fun shopping trip.”
“They accompanied me shopping at a department store. The staff had great taste and suggested items I would never have picked myself, which was refreshing. It was a wonderful source of inspiration.”
Frequently Asked Questions
Are product costs (item prices) charged separately?
Yes, in addition to the service fee (¥8,000/2h), the actual cost of purchased items is required. We provide receipts and settle at actual cost.
How should I share my shopping list?
You can share it via any method you prefer — email, LINE, or phone. Sending photos of product packaging is also an option. Providing specific brand, size, and quantity information makes the process smoother.
What happens if an item is out of stock?
If a listed item is out of stock, we contact you on the spot by phone or LINE to confirm alternatives. We will never purchase substitutes without your approval.
What is shopping escort?
It is a service where our staff accompany you through stores, helping carry bags, assisting with mobility, and aiding in product selection. This is included in the base fee. It is popular with those who feel uneasy going out alone.
Can I use the service on a regular basis?
Yes, we offer regular usage such as once or twice a week. Regular grocery and daily necessities shopping supports a stable everyday life.
Will my privacy be protected?
Absolutely. All staff members are bound by confidentiality agreements, and your shopping details and home information will never be disclosed to any third party. Please use our service with complete peace of mind.
Nationwide Coverage
We have registered staff in all 47 prefectures. We can arrange local staff anywhere in Japan.
47
Prefectures Covered
5,000+
Registered Staff
Kanto Area
Tokyo / Kanagawa / Chiba / Saitama / Ibaraki / Tochigi / Gunma
Kansai Area
Osaka / Kyoto / Hyogo / Nara / Shiga / Wakayama
Chubu Area
Aichi / Shizuoka / Gifu / Mie / Nagano / Niigata / Toyama / Ishikawa / Fukui
Kyushu & Okinawa Area
Fukuoka / Saga / Nagasaki / Kumamoto / Oita / Miyazaki / Kagoshima / Okinawa
Hokkaido & Tohoku Area
Hokkaido / Aomori / Iwate / Miyagi / Akita / Yamagata / Fukushima
Chugoku & Shikoku Area
Hiroshima / Okayama / Yamaguchi / Tottori / Shimane / Kagawa / Tokushima / Ehime / Kochi
Media Coverage
We have been featured in numerous TV shows, films, books, and international media.
FAMILY ROMANCE, LLC
ヴェルナー・ヘルツォーク監督作品。カンヌ国際映画祭公式上映。代表・石井裕一が本人役で出演。
レンタル×ファミリー
石井裕一の著書を原作とした劇場映画。2023年全国公開。家族代行の実態を描いた話題作。
人間レンタル屋
代表・石井裕一の著書（鉄人社刊）。
NHK
NHK総合・Eテレなど複数の番組で特集。代行サービスの社会的意義が紹介されました。
日本テレビ
情報番組やバラエティ番組で多数取り上げられています。
TBS
報道番組やドキュメンタリーで取材。代行サービスの社会的意義を深掘り。
テレビ朝日
ワイドショーや情報番組で特集。代行の実態に密着した企画が話題に。
BBC / CNN
BBC、CNN、ロイターなど海外主要メディアでも報道。日本独自の代行文化として世界的に注目。
FAMILY ROMANCE, LLC
ヴェルナー・ヘルツォーク監督作品。カンヌ国際映画祭公式上映。代表・石井裕一が本人役で出演。
レンタル×ファミリー
石井裕一の著書を原作とした劇場映画。2023年全国公開。家族代行の実態を描いた話題作。
人間レンタル屋
代表・石井裕一の著書（鉄人社刊）。
NHK
NHK総合・Eテレなど複数の番組で特集。代行サービスの社会的意義が紹介されました。
日本テレビ
情報番組やバラエティ番組で多数取り上げられています。
TBS
報道番組やドキュメンタリーで取材。代行サービスの社会的意義を深掘り。
テレビ朝日
ワイドショーや情報番組で特集。代行の実態に密着した企画が話題に。
BBC / CNN
BBC、CNN、ロイターなど海外主要メディアでも報道。日本独自の代行文化として世界的に注目。
Related Services
Accompaniment Services
Important Notes
- 1This service is intended for accompaniment and escort support during outings.
- 2We decline requests for illegal activities or purposes that violate public order and morals.
- 3We may decline certain requests depending on the nature of the assignment.
- 4Please consult with us in advance regarding photos of staff or social media posts.
- 5Food, admission fees, and transportation costs are to be covered by the client.
- 6We strictly observe confidentiality obligations and carefully manage all client information.
- 7Last-minute changes on the day of service (additional staff, time extensions, etc.) may not be accommodable.
- 8For distant locations requiring transportation or accommodation costs, actual expenses will be charged separately.
- 9For cancellations or schedule changes due to unavoidable circumstances, please contact us as early as possible.
- 10Outfit requests are accepted free of charge. However, since costumes are staff members' personal belongings, some requests may not be fulfillable.
Free Consultation & Quote
Consultations are completely free and strictly confidential.
For urgent inquiries, please call us at {phone}.0120-949-341