PHONE APOLOGY SERVICE
Phone Apology Service
Proxy Apology Call Service
Leave apologies to those you cannot meet in person to our experienced staff. We also handle proxy calls as parent or supervisor roles.
Get a Free QuoteWhat Is the Phone Apology Service?
Phone apology service is where experienced staff make apology calls on your behalf to the other party. For situations where it is difficult to apologize in person, or for distant parties, our experienced staff handle phone apologies with care.
Struggling with phone conversations and unable to apologize, the other party has blocked your number, or you need someone to call as a parent or supervisor -- Family Romance, specializing in phone apology services, solves these concerns with strict confidentiality.
Our phone apology staff convey sincerity through carefully considered voice tone and timing. We also support call recording options and multiple follow-up calls, providing complete support for phone apologies.
Professional
Phone Apology Service
Sincere Phone Response by Voice Specialists
With carefully calculated voice tone, speaking speed, and timing, we convey maximum sincerity. We deliver heartfelt apologies even over the phone.
Proxy Calls as Parent or Supervisor
We handle proxy calls as specific roles such as "son's parent" or "subordinate's supervisor." We share the background and role beforehand for natural interactions.
Recording Support & Multiple Follow-ups
With the call recording option, you can keep a record of the apology content. We handle not just the initial call but follow-up calls from the second time onward.
Do You Have These Concerns?
We resolve concerns related to phone apology services.
Cannot apologize due to phone anxiety
Phone conversations are difficult, and apology words do not come out. Tension causes your voice to shake or words to fail, making the other party uncomfortable.
The other party blocks your calls
No matter how many times you call, they do not answer or have blocked you. Even calling from a different number does not help, leaving no way to convey your apology.
Need someone to call as a parent
Your child caused trouble but you do not want your own parents to know. You need someone to call as "the son's mother" or "the daughter's father."
Need someone to call as a supervisor
A workplace issue requires a supervisor's apology call, but no suitable supervisor is available. You need someone to call the other party as a supervisor.
Too far for an in-person apology
The other party lives far away and direct visits are impossible, but email or letters do not convey sincerity well enough. You want to express your apology directly by phone.
Do not know what to say
You have no idea what to say on the phone to gain forgiveness. Fear of careless words worsening things prevents you from making the call.
Phone Apology Service Case Studies
Here are actual case studies of phone apology requests we have handled.
Apology call to part-time job as parent role
He caused trouble at his part-time job and was asked for a parent's apology call, but did not want his real parents to know. Staff called the store as his "father," apologizing for the son's behavior and promising improvement.
Apology call to school
Her child caused trouble at school but work prevented calling. Staff called the school as the parent, politely apologizing about the child's trouble and explaining future plans.
Apology call to business partner
His delivery delay enraged a business partner, and calling personally risked becoming emotional. Staff called as the sales manager, calmly explaining the delay circumstances and future improvements.
Apology call to ex-partner
She wanted to apologize to an ex-partner she had wronged, but was blocked. Staff called as a "mutual friend," carefully conveying the client's apology and words of reflection.
Recent Cases
* For privacy and confidentiality, specific event names are withheld; only service names are listed.
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Use Cases
Proxy Apology Calls as Parent
Do You Face These Challenges?
Your child caused trouble and the school or other party requests a call from the parents, but you do not want your real parents to know. Or your parents are elderly or far away.
Family Romance Phone Apology Service
Experienced staff naturally handle calls as "father" or "mother." We interview family details and background beforehand for seamless conversation. We confidentially handle parent apology calls to schools, workplaces, and other parties.
Proxy Apology Calls as Supervisor
Do You Face These Challenges?
A subordinate's mistake led the partner to demand "bring your supervisor," but no suitable supervisor is available. Or you want a third party to call as supervisor for a trouble you want hidden from your boss.
Family Romance Phone Apology Service
Staff well-versed in business etiquette make apology calls as supervisor, manager, or person in charge. With appropriate language for each industry and situation, we work to restore the other party's trust.
Phone Apology to Blocked/Unreachable Contacts
Do You Face These Challenges?
They never answer your calls or have blocked you. Emails and LINE messages are read but ignored. A third-party call might get through.
Family Romance Phone Apology Service
By calling from a third-party number, we bypass call blocking and create an opportunity to convey your apology. Calling as a "mutual acquaintance" or "related party," we carefully deliver your sincere apology message.
Post-Apology Follow-up Call Service
Do You Face These Challenges?
You apologized once but the other party's anger has not fully subsided. You want follow-up calls but do not know what to say. You want to show continued sincerity.
Family Romance Phone Apology Service
After the initial apology call, we make follow-up calls to check progress and gauge feelings. Continuous approach demonstrates sincerity and increases certainty of relationship repair. Available flexibly with the multiple sessions option.
Why Choose Family Romance
Various Roles Including Parent & Supervisor
We make proxy calls in various roles including father, mother, supervisor, manager, and friend. Through pre-consultation, we perfectly understand the setting for natural exchanges.
Call Recording for Apology Records
Optional call recording keeps a record of the apology, preventing "he said, she said" disputes. Recording data is provided only to the client.
Confidential Proxy Calls for Peace of Mind
All staff sign NDAs. There have been zero cases of the proxy call being discovered since our founding. Trust us with your phone apology needs.
Transparent Pricing with No Surprises
Base price from ¥10,000. Recording (¥3,000) and follow-up call (¥5,000/session) options are quoted upfront with no charges beyond the estimate.
Contact Us for a Free Consultation
If you are struggling with phone apologies, we welcome anonymous consultations via email, phone, or LINE.
Pricing Plans
Per staff | Extension ¥0/30min
Option Price List
| Option | Unit Price | Unit |
|---|---|---|
| Recording Support | ¥3,000 | / person |
| Multiple Sessions (2nd+) | ¥5,000 | / person |
| Extension (per 30 min) | ¥0 | / person |
Price Simulator
Estimated Total
Base
* Transportation, ticket costs, and other expenses are charged separately.
* Please contact us for an official quote.
How It Works
First-time users can feel at ease. Our dedicated staff will support you confidentially from inquiry to service day.
Consultation
Contact us via email, phone, or LINE
Plan Proposal
We propose the best plan and provide a quote
Staff Selection
Photo confirmation available We select the best match
Contract
Payment after confirmation No hidden fees
Service Day
Our professional staff delivers flawless service
Client Testimonials
“I requested a phone apology. I think my voice would have been shaking and I could not have expressed myself well. They conveyed sincerity in a calm tone, and the other party's anger seems to have subsided.”
“I had them focus the apology on key points to avoid sounding like excuses. I shared "these are the points I definitely want conveyed" in the pre-meeting, and they handled it exactly as discussed. It was a short call but the results were good.”
“This was my first time using such a service. Honestly, I was surprised how much a single phone call could change things. A conversation that would never have resolved on my own landed peacefully.”
Frequently Asked Questions
What should I prepare for a parent role call?
Please share your child's name, age, trouble details, other party's information, and contact number. We also interview family structure and usual nicknames to call naturally as a parent.
Is call recording always performed?
Recording is an option (¥3,000) and only performed upon request. Recording data is provided only to the client and not stored by us.
What happens if the other party does not answer?
We call multiple times during agreed hours. If still unreachable, we consult on alternatives such as leaving a voicemail or calling at different times.
Can we discuss the call content in advance?
Yes, we always have a detailed pre-consultation. We create a scenario covering what to convey, topics to avoid, and answers to expected questions before making the call.
Can you handle early morning or late night calls?
Depending on staff availability, we flexibly handle early morning, evening, and holiday calls. You can specify the time based on the other party's lifestyle.
Nationwide Coverage
We have registered staff in all 47 prefectures. We can arrange local staff anywhere in Japan.
47
Prefectures Covered
5,000+
Registered Staff
Kanto Area
Tokyo / Kanagawa / Chiba / Saitama / Ibaraki / Tochigi / Gunma
Kansai Area
Osaka / Kyoto / Hyogo / Nara / Shiga / Wakayama
Chubu Area
Aichi / Shizuoka / Gifu / Mie / Nagano / Niigata / Toyama / Ishikawa / Fukui
Kyushu & Okinawa Area
Fukuoka / Saga / Nagasaki / Kumamoto / Oita / Miyazaki / Kagoshima / Okinawa
Hokkaido & Tohoku Area
Hokkaido / Aomori / Iwate / Miyagi / Akita / Yamagata / Fukushima
Chugoku & Shikoku Area
Hiroshima / Okayama / Yamaguchi / Tottori / Shimane / Kagawa / Tokushima / Ehime / Kochi
Media Coverage
We have been featured in numerous TV shows, films, books, and international media.
FAMILY ROMANCE, LLC
ヴェルナー・ヘルツォーク監督作品。カンヌ国際映画祭公式上映。代表・石井裕一が本人役で出演。
レンタル×ファミリー
石井裕一の著書を原作とした劇場映画。2023年全国公開。家族代行の実態を描いた話題作。
人間レンタル屋
代表・石井裕一の著書（鉄人社刊）。
NHK
NHK総合・Eテレなど複数の番組で特集。代行サービスの社会的意義が紹介されました。
日本テレビ
情報番組やバラエティ番組で多数取り上げられています。
TBS
報道番組やドキュメンタリーで取材。代行サービスの社会的意義を深掘り。
テレビ朝日
ワイドショーや情報番組で特集。代行の実態に密着した企画が話題に。
BBC / CNN
BBC、CNN、ロイターなど海外主要メディアでも報道。日本独自の代行文化として世界的に注目。
FAMILY ROMANCE, LLC
ヴェルナー・ヘルツォーク監督作品。カンヌ国際映画祭公式上映。代表・石井裕一が本人役で出演。
レンタル×ファミリー
石井裕一の著書を原作とした劇場映画。2023年全国公開。家族代行の実態を描いた話題作。
人間レンタル屋
代表・石井裕一の著書（鉄人社刊）。
NHK
NHK総合・Eテレなど複数の番組で特集。代行サービスの社会的意義が紹介されました。
日本テレビ
情報番組やバラエティ番組で多数取り上げられています。
TBS
報道番組やドキュメンタリーで取材。代行サービスの社会的意義を深掘り。
テレビ朝日
ワイドショーや情報番組で特集。代行の実態に密着した企画が話題に。
BBC / CNN
BBC、CNN、ロイターなど海外主要メディアでも報道。日本独自の代行文化として世界的に注目。
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Affair & Infidelity
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Business & Workplace
¥10,000〜What Is the Business Apology Service?
Email & Written
¥10,000〜What Is the Email & Written Apology Service?
Neighbor Dispute Mediation
¥10,000〜What Is the Neighbor Dispute Mediation Service?
Important Notes
- 1This service is intended for conveying apology feelings by phone.
- 2Legal negotiations and financial discussions are not supported.
- 3Call content may be flexibly adjusted depending on the other party's reaction and situation.
- 4Call charges are included in the service fee.
- 5Please manage recording data responsibly.
- 6Clothing requests are free of charge. However, costumes are staff's personal items and some requests may not be accommodated.
Free Consultation & Quote
Consultations are completely free and strictly confidential.
For urgent inquiries, please call us at {phone}.0120-949-341