APOLOGY SERVICE
Proxy Apology & Formal Apology Service
Have you ever faced a situation where you couldn't apologize on your own? Our experienced staff will sincerely guide the situation toward amicable resolution.
Get a Free QuoteWhat Is the Proxy Apology Service?
The proxy apology service is a professional service where our staff visits the apology venue on your behalf and delivers a sincere apology. By having a third party intervene in situations such as neighborhood disputes, workplace issues, and personal conflicts, we achieve calm and amicable resolutions.
When you try to apologize yourself, you may become emotional, or you may be afraid to face an angry counterpart, or you simply don't know what to say. Family Romance, a company specializing in proxy apologies, solves all your apology-related concerns with strict confidentiality.
Our proxy apology staff use appropriate word choices and sincere attitudes based on extensive experience, accepting the other party's emotions and finding a mutually satisfactory resolution. From arranging gift boxes to preparing reports, we handle everything needed for an apology in one stop.
Professional
Proxy Apology Service
Apology Response Based on Extensive Experience
Our experienced staff, having handled hundreds of proxy apologies annually, respond with situation-appropriate word choices and attitudes to calm anger and convey sincerity. We conduct thorough pre-consultation interviews to prepare perfectly.
Flexible Response to All Types of Troubles
We handle a wide range of apology cases from neighborhood disputes, workplace issues, and personal conflicts to business situations. We propose the optimal apology method—phone, in-person visit, or written—and guide you toward amicable resolution.
Confidential with Nationwide Coverage
All staff sign confidentiality agreements, and your personal information and trouble details are strictly managed. We provide coverage across all 47 prefectures from Hokkaido to Okinawa, promptly arranging proxy apology staff anywhere.
Do You Have These Concerns?
We resolve concerns related to proxy apology services.
I become too emotional when apologizing myself
When facing the other party, tension and anxiety cause you to lose composure, making the situation worse. You want to deliver a sincere apology but lack confidence.
The other party is angry and I can't meet them directly
The other party is furious, and going yourself could escalate things further. You want a third party to step in and create a calm discussion environment.
I don't know what to say
You have no experience apologizing and don't know what words to choose to convey sincerity. You're anxious about making careless remarks that trigger more anger.
I'm too far away to apologize in person
The other party lives far away, and work commitments make it difficult to visit in person. You need someone to apologize on-site on your behalf.
My position at work makes things complicated
Your deteriorating relationship with superiors or business partners means your own apology attempt could make things worse. You need a third party who understands your position to mediate skillfully.
A neighborhood dispute has been dragging on
Noise, pet issues, or other problems have worsened your relationship with neighbors, and direct conversation leads to arguments. You want a calm third-party intervention for a peaceful resolution.
Proxy Apology Service Case Studies
Here are actual case studies of proxy apology requests we have handled.
Apology for noise trouble with neighbors
Late-night living noise led to complaints from a neighbor. When he tried to apologize directly, he was yelled at the doorstep and the discussion went nowhere. Our proxy apology staff visited with a gift box, politely conveyed the apology and improvement measures, and calmly accepted the complaints while presenting specific noise countermeasures.
Apology for a misunderstanding with a fellow parent
A social media post caused a misunderstanding that worsened relationships within a parent friend group. She wanted to apologize directly but the other party refused contact. Our staff contacted the other party as a third party and carefully conveyed the background of the misunderstanding and feelings of apology.
Apology for delivery delays to a business partner
Product delivery was significantly delayed, causing the business partner to become furious. His own apology visit failed to calm their anger. Our proxy apology staff revisited as a supervisor role and specifically presented the cause of the delay and future improvement measures.
Apology for a mistake at a part-time job
He caused a major issue at his part-time job, and the manager was furious, putting him on suspension. His own apology was rejected, and not wanting his parents to find out, he requested proxy apology. Our staff visited the store as a guardian and conveyed his remorse and determination to prevent recurrence.
Recent Cases
* For privacy and confidentiality, specific event names are withheld; only service names are listed.
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Key Use Cases
Proxy Apology for Neighborhood Disputes
Do you face these challenges?
Your relationship with neighbors has worsened due to noise, pet, or garbage issues, and direct conversation leads to arguments. You tried apologizing yourself but were yelled at the doorstep and no longer want to meet directly. You need a third party to step in and resolve things calmly.
Family Romance's Proxy Apology Service
Our experienced proxy apology staff visit the other party with a gift box, politely convey the apology and improvement measures on your behalf, and calmly accept their complaints. Even emotionally charged neighborhood disputes can be peacefully resolved through a calm third-party approach.
Proxy Apology for Workplace & Business Situations
Do you face these challenges?
You need to apologize to a superior or business partner, but your position makes it difficult to convey things properly. The partner is furious about delivery delays or complaint handling, and restoring the relationship is urgent. You need a third party to accompany you as a supervisor or person in charge.
Family Romance's Proxy Apology Service
Staff well-versed in business etiquette accompany you as a supervisor or person in charge for the apology. With appropriate language and demeanor, they work to restore the other party's trust. We handle full-scale business apologies including cause explanations and improvement proposals. Strict confidentiality guaranteed.
Proxy Apology for Personal Conflicts & Relationships
Do you face these challenges?
Your relationship with a friend or acquaintance has deteriorated and you want to apologize but they are refusing contact. A social media post caused a misunderstanding but there is no opportunity to meet and talk directly. You want to convey your feelings of apology through a third party.
Family Romance's Proxy Apology Service
Our proxy apology staff contacts the other party as your representative, carefully conveying your feelings of apology and the background. Even when the other party refuses direct contact, a third party can often get them to listen. We consider both parties' feelings and pave the way for relationship restoration.
Proxy Apology as a Guardian or Family Member
Do you face these challenges?
Your child caused trouble but you can't take time off work to apologize. Your parent is elderly and you need someone to go apologize on their behalf. You're anxious about going alone and want someone to come along as a family member.
Family Romance's Proxy Apology Service
Our staff accompanies or represents you as a guardian or family member for the apology. We handle a wide range of situations including school apologies, meetings with other parents, and workplace visits as a parent figure. Staff thoroughly understand the situation beforehand and deliver sincere apologies from an appropriate standpoint.
Why Choose Family Romance
Apology Skills Backed by Extensive Track Record
With a track record of handling hundreds of proxy apologies annually, we propose the optimal apology method based on our experience with cases ranging from neighborhood disputes to workplace issues.
Coverage from Hokkaido to Okinawa Nationwide
With registered staff in all 47 prefectures, we can promptly arrange proxy apology staff in any region. You can confidently leave apologies to distant parties to us.
Confidential and Secure Apology Response
All staff sign confidentiality agreements. Your personal information and trouble details are strictly managed. There have been zero cases of proxy apology usage being discovered since our founding.
Transparent Pricing with No Hidden Fees
Clear pricing starting from ¥10,000. Gift box arrangement and report preparation are offered as options with advance notice. We never charge more than the quoted amount.
Contact Us for a Free Consultation
If you are struggling with an apology situation, we welcome anonymous consultations via email, phone, or LINE.
Pricing Plans
Per staff | Extension ¥0/30min
Option Price List
| Option | Unit Price | Unit |
|---|---|---|
| Gift Box Arrangement | ¥5,000 | / person |
| Report Preparation | ¥5,000 | / person |
| Extension (per 30 min) | ¥0 | / person |
Price Simulator
Estimated Total
Base
* Transportation, ticket costs, and other expenses are charged separately.
* Please contact us for an official quote.
How It Works
First-time users can feel at ease. Our dedicated staff will support you confidentially from inquiry to service day.
Consultation
Contact us via email, phone, or LINE
Plan Proposal
We propose the best plan and provide a quote
Staff Selection
Photo confirmation available We select the best match
Contract
Payment after confirmation No hidden fees
Service Day
Our professional staff delivers flawless service
Client Testimonials
“They accompanied me to an apology meeting. Going alone would have been mentally overwhelming, so just having someone sit beside me was reassuring. When the atmosphere started to get tense, they calmly provided support, which was very helpful.”
“Thanks to the pre-meeting simulation, I was able to stay calm on the day. The other party even said "Your sincerity came through," and we avoided the worst-case scenario.”
“I used the service for handling a subordinate's misconduct. The staff member was clearly experienced in these situations and accurately supported what I wanted to convey. I'm generally satisfied, though a bit more preparation time would have been ideal.”
“I upset a customer at my part-time job and the manager told me to come apologize with a guardian. I did not want my parents to know, so I asked for a guardian role. The staff handled it brilliantly and the manager was satisfied.”
Frequently Asked Questions
How does the proxy apology process work?
First, we interview you about the situation via phone, email, or LINE and propose the optimal apology method. After you approve the estimate, our staff prepares thoroughly and proceeds with the apology. We report the results to you afterward.
Can I use the proxy apology service without the other party finding out?
Yes, it is possible. Our staff approach the apology in an appropriate role such as "acquaintance," "company supervisor," or "guardian" depending on the situation. The other party will not learn that a proxy apology service was used. All staff sign confidentiality agreements.
Can you arrange a gift box as well?
Yes, we can arrange an appropriate gift box for the apology occasion as an option (¥5,000). We select items suited to the recipient and situation, including formal wrapping paper arrangement.
What happens if the apology is unsuccessful?
If the initial apology does not achieve an amicable resolution, we analyze the situation and propose a follow-up approach. We will consult with you about any additional costs in advance.
Do you handle apologies to distant locations?
Yes, we cover all 47 prefectures nationwide. For distant locations, we can either arrange locally-based staff or arrange the most suitable staff with actual transportation costs, depending on your budget.
Are there cases you cannot handle with the proxy apology service?
We cannot handle legal negotiations, dispute arbitration, or financial trouble resolution. Our service specializes in "conveying feelings of apology." When legal action is needed, we can also refer you to attorneys or other specialists.
Nationwide Coverage
We have registered staff in all 47 prefectures. We can arrange local staff anywhere in Japan.
47
Prefectures Covered
5,000+
Registered Staff
Kanto Area
Tokyo / Kanagawa / Chiba / Saitama / Ibaraki / Tochigi / Gunma
Kansai Area
Osaka / Kyoto / Hyogo / Nara / Shiga / Wakayama
Chubu Area
Aichi / Shizuoka / Gifu / Mie / Nagano / Niigata / Toyama / Ishikawa / Fukui
Kyushu & Okinawa Area
Fukuoka / Saga / Nagasaki / Kumamoto / Oita / Miyazaki / Kagoshima / Okinawa
Hokkaido & Tohoku Area
Hokkaido / Aomori / Iwate / Miyagi / Akita / Yamagata / Fukushima
Chugoku & Shikoku Area
Hiroshima / Okayama / Yamaguchi / Tottori / Shimane / Kagawa / Tokushima / Ehime / Kochi
Media Coverage
We have been featured in numerous TV shows, films, books, and international media.
FAMILY ROMANCE, LLC
ヴェルナー・ヘルツォーク監督作品。カンヌ国際映画祭公式上映。代表・石井裕一が本人役で出演。
レンタル×ファミリー
石井裕一の著書を原作とした劇場映画。2023年全国公開。家族代行の実態を描いた話題作。
人間レンタル屋
代表・石井裕一の著書（鉄人社刊）。
NHK
NHK総合・Eテレなど複数の番組で特集。代行サービスの社会的意義が紹介されました。
日本テレビ
情報番組やバラエティ番組で多数取り上げられています。
TBS
報道番組やドキュメンタリーで取材。代行サービスの社会的意義を深掘り。
テレビ朝日
ワイドショーや情報番組で特集。代行の実態に密着した企画が話題に。
BBC / CNN
BBC、CNN、ロイターなど海外主要メディアでも報道。日本独自の代行文化として世界的に注目。
FAMILY ROMANCE, LLC
ヴェルナー・ヘルツォーク監督作品。カンヌ国際映画祭公式上映。代表・石井裕一が本人役で出演。
レンタル×ファミリー
石井裕一の著書を原作とした劇場映画。2023年全国公開。家族代行の実態を描いた話題作。
人間レンタル屋
代表・石井裕一の著書（鉄人社刊）。
NHK
NHK総合・Eテレなど複数の番組で特集。代行サービスの社会的意義が紹介されました。
日本テレビ
情報番組やバラエティ番組で多数取り上げられています。
TBS
報道番組やドキュメンタリーで取材。代行サービスの社会的意義を深掘り。
テレビ朝日
ワイドショーや情報番組で特集。代行の実態に密着した企画が話題に。
BBC / CNN
BBC、CNN、ロイターなど海外主要メディアでも報道。日本独自の代行文化として世界的に注目。
Related Services
Proxy Apology
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Affair & Infidelity
¥10,000〜What Is the Affair & Infidelity Apology Service?
Business & Workplace
¥10,000〜What Is the Business Apology Service?
Email & Written
¥10,000〜What Is the Email & Written Apology Service?
Neighbor Dispute Mediation
¥10,000〜What Is the Neighbor Dispute Mediation Service?
Important Notes
- 1This service aims to sincerely convey feelings of apology on your behalf.
- 2We cannot handle legal negotiations, dispute arbitration, or financial trouble resolution.
- 3Results of the apology are not guaranteed.
- 4Response details may change depending on the other party's reaction or circumstances.
- 5Actual expenses such as transportation and gift boxes are the client's responsibility.
- 6Outfit specifications are free of charge. However, as costumes are staff's personal belongings, some requests may not be accommodated.
Free Consultation & Quote
Consultations are completely free and strictly confidential.
For urgent inquiries, please call us at {phone}.0120-949-341