UNPACKING SERVICE
Unpacking Service
Leave New Home Setup to the Experts
Our experienced staff carefully handle post-move box opening, organizing, and storage on your behalf. We help transform your new home surrounded by boxes into a comfortable living space right away.
Get a Free QuoteWhat Is an Unpacking Service?
This is a service where Family Romance staff carefully handle post-move box opening, organizing, storage, and tidying on your behalf. Available from ¥10,000/person (3 hours).
We open boxes, place dishes and clothes in their storage spots, arrange books on shelves, organize kitchen items, and more — getting your new home ready for immediate living.
Used by those starting work right after moving, people who find unpacking alone overwhelming, seniors with physical concerns, and many more. Can be combined with our packing service. Nationwide coverage with strict confidentiality.
Professional
Unpacking Service
From Boxes to Comfortable Living
Transform your box-filled new home — dishes to cabinets, clothes to closets, books to shelves. We create a comfortable living space ready for immediate use.
Start Your New Life on Moving Day
If unpacking is completed on moving day, you can enjoy your comfortable new home that very evening. Start your new life without the stress of living among boxes.
Combined with Packing for Full Moving Support
Combined with our packing service, we provide end-to-end support from pre-move packing to new home unpacking. Significantly reduce the burden of moving.
Do You Have Any of These Concerns?
Our unpacking service resolves these common concerns.
Boxes piled up and nothing getting done
Days after the move and boxes are still piled high. No motivation to unpack, living in the gaps between boxes.
Work starts the next day with no time to unpack
Moved for a job transfer but back to work the next day. Late home every night with no time to unpack. Living among boxes for weeks.
Living alone with no one to help unpack
Opening masses of boxes alone, deciding where everything goes, and organizing — it feels endless. It would be so much faster with help.
Low physical stamina makes unpacking difficult
Due to age or health issues, opening heavy boxes and placing items on shelves is physically demanding. There is a risk of injury from overexertion.
Do not know how to decide storage locations
Unfamiliar with the new home layout, unsure where to store things efficiently. Want advice on storage while unpacking.
No capacity to handle box disposal
Folding, bundling, and disposing of masses of empty boxes is tedious. Want everything handled from unboxing to box disposal.
Unpacking Service Case Studies
Here are some real cases from our clients.
Need unpacking completed on moving day since work starts the next day
A client who moved for a transfer and had to start work the next day. 2 staff arrived right after the movers finished. All boxes were opened — dishes placed in the kitchen, clothes in closets, books on shelves. All boxes were folded and bundled.
Boxes still unpacked a week after moving
A client too busy with work to make any unpacking progress after moving. She had been living in the gaps between boxes for a week. 1 staff member unpacked, organized, and stored everything in a 1K apartment in 3 hours, deciding storage spots based on the client's preferences.
Unpacking is physically too difficult, need everything handled
An elderly couple who moved to a condominium. Opening heavy boxes and storing items on shelves was physically impossible. 2 staff worked over 2 days to unpack and store everything. We worked together with the couple to create an easy-to-use storage layout.
Cannot make progress with unpacking due to childcare
A family with a 2-year-old. After moving, the parents were consumed by childcare with no progress on unpacking. 2 staff completed unpacking the living room, kitchen, and children's room in 5 hours, working with attention to child safety.
Recent Cases
* For privacy and confidentiality, specific event names are withheld; only service names are listed.
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Use Cases
Same-Day Unpacking Completed on Moving Day
Do you face these challenges?
After the movers bring everything in, you are surrounded by mountains of boxes. Work starts tomorrow with no time to unpack. You need the place livable today.
Family Romance Unpacking Service
Staff arrive as soon as the movers finish. All boxes are opened, and dishes, clothes, books, and daily items are placed in their storage spots. Your home is ready for comfortable living that same evening.
Quick Cleanup of Boxes Left for Days
Do you face these challenges?
Too busy after moving to make any progress. Living in gaps between boxes for over a week. Time passes with no motivation to start.
Family Romance Unpacking Service
Staff come and power through all the boxes at once. Storage spots are decided based on your preferences, with layout suggestions for efficient flow. Box folding and bundling are included, restoring your comfortable living space.
Large-Scale Family Unpacking Service
Do you face these challenges?
The volume of a whole family's belongings is massive. Opening and organizing all boxes while caring for children is nearly impossible. Kitchen items especially take forever to store.
Family Romance Unpacking Service
A team of 2-3 staff unpack the living room, kitchen, bedroom, and children's room simultaneously. Work proceeds with attention to child safety. Kitchen items are stored with usability in mind. Focus on caring for your children.
Unpacking Support for Seniors with Physical Concerns
Do you face these challenges?
Opening heavy boxes and placing items on high shelves is physically difficult. Unfamiliar with the new home layout, unsure where to put things.
Family Romance Unpacking Service
Unpacking proceeds carefully at your pace. We decide on easy-to-use storage spots together through consultation, creating a living space more comfortable than your previous home. Leave heavy items and high-shelf storage to our staff.
Why Choose Family Romance
Proven Track Record for Reliable Quality
Over 5,000 moving-related assignments completed. We have the experience and expertise to handle any floor plan and volume of belongings.
Comfortable New Life Starting on Moving Day
Unpacking begins as soon as movers finish. Your home is ready for comfortable living by that evening. Start your new life without the stress of box-filled days.
Storage Layout Suggestions Together
More than just unboxing — we suggest storage layouts designed for your daily flow. Our goal is a living space more comfortable than your previous home.
Thorough Privacy Protection
All staff have signed confidentiality agreements. Because this work takes place in your home, privacy protection is our top priority.
Unpacking Service | Confidential, Nationwide, Free Consultation
If you need help with post-move unpacking, contact us by email, phone, or LINE. Tell us your room size and number of boxes, and we will propose the optimal plan.
Pricing Plans
Per staff, up to 3 hours | Extension ¥2,500/30min
Option Price List
| Option | Unit Price | Unit |
|---|---|---|
| Extension (per 30 min) | ¥2,000 | / person |
| Additional staff | ¥10,000 | / person |
| Box disposal (folding & bundling) | ¥0 | / person |
| Extension (per 30 min) | ¥2,500 | / person |
Price Simulator
Estimated Total
Base
* Transportation, ticket costs, and other expenses are charged separately.
* Please contact us for an official quote.
How It Works
First-time users can feel at ease. Our dedicated staff will support you confidentially from inquiry to service day.
Consultation
Contact us via email, phone, or LINE
Plan Proposal
We propose the best plan and provide a quote
Staff Selection
Photo confirmation available We select the best match
Contract
Payment after confirmation No hidden fees
Service Day
Our professional staff delivers flawless service
Client Testimonials
“I was at a loss facing mountains of boxes after moving, when a friend recommended this service. I was truly amazed that nearly everything was sorted in half a day. It would have taken me a week on my own.”
“I requested unpacking for a family of 4. They didn't just open boxes — they thought about storage layout too, which was very helpful. My wife is also pleased, saying it is easier to use than if she had done it herself.”
“My body was still recovering postpartum, so I asked for at least the unpacking. The kitchen area was neatly organized, and I could start living right away. The staff were gentle and considerate of the baby's environment.”
Frequently Asked Questions
Can unpacking be done on the same day as the movers' delivery?
Yes, we can schedule staff to begin unpacking as soon as the movers finish. Let us know the movers' arrival time and estimated delivery duration, and we will arrange staff at the optimal timing.
How many boxes can you handle?
One staff member can open and organize approximately 15-20 boxes in 3 hours. For more boxes, additional staff (¥10,000/person) or time extensions (¥2,000/30min) are available.
Do I need to decide storage locations myself?
We adapt to your preferences. If you know where things go, we place them accordingly. If not, we suggest layouts based on daily flow. We proceed in consultation with you, so rest assured.
Can I combine this with the packing service?
Yes, combination with our packing service is available. We provide end-to-end support from pre-move packing to new home unpacking and organizing.
Can you handle box disposal?
Box folding and bundling are included in the base price. Bundled boxes can be placed at designated disposal spots according to local municipality rules.
Will my privacy be protected?
Absolutely. All staff have signed confidentiality agreements. Because this work takes place in your new home, privacy protection is our top priority.
Nationwide Coverage
We have registered staff in all 47 prefectures. We can arrange local staff anywhere in Japan.
47
Prefectures Covered
5,000+
Registered Staff
Kanto Area
Tokyo / Kanagawa / Chiba / Saitama / Ibaraki / Tochigi / Gunma
Kansai Area
Osaka / Kyoto / Hyogo / Nara / Shiga / Wakayama
Chubu Area
Aichi / Shizuoka / Gifu / Mie / Nagano / Niigata / Toyama / Ishikawa / Fukui
Kyushu & Okinawa Area
Fukuoka / Saga / Nagasaki / Kumamoto / Oita / Miyazaki / Kagoshima / Okinawa
Hokkaido & Tohoku Area
Hokkaido / Aomori / Iwate / Miyagi / Akita / Yamagata / Fukushima
Chugoku & Shikoku Area
Hiroshima / Okayama / Yamaguchi / Tottori / Shimane / Kagawa / Tokushima / Ehime / Kochi
Media Coverage
We have been featured in numerous TV shows, films, books, and international media.
FAMILY ROMANCE, LLC
ヴェルナー・ヘルツォーク監督作品。カンヌ国際映画祭公式上映。代表・石井裕一が本人役で出演。
レンタル×ファミリー
石井裕一の著書を原作とした劇場映画。2023年全国公開。家族代行の実態を描いた話題作。
人間レンタル屋
代表・石井裕一の著書（鉄人社刊）。
NHK
NHK総合・Eテレなど複数の番組で特集。代行サービスの社会的意義が紹介されました。
日本テレビ
情報番組やバラエティ番組で多数取り上げられています。
TBS
報道番組やドキュメンタリーで取材。代行サービスの社会的意義を深掘り。
テレビ朝日
ワイドショーや情報番組で特集。代行の実態に密着した企画が話題に。
BBC / CNN
BBC、CNN、ロイターなど海外主要メディアでも報道。日本独自の代行文化として世界的に注目。
FAMILY ROMANCE, LLC
ヴェルナー・ヘルツォーク監督作品。カンヌ国際映画祭公式上映。代表・石井裕一が本人役で出演。
レンタル×ファミリー
石井裕一の著書を原作とした劇場映画。2023年全国公開。家族代行の実態を描いた話題作。
人間レンタル屋
代表・石井裕一の著書（鉄人社刊）。
NHK
NHK総合・Eテレなど複数の番組で特集。代行サービスの社会的意義が紹介されました。
日本テレビ
情報番組やバラエティ番組で多数取り上げられています。
TBS
報道番組やドキュメンタリーで取材。代行サービスの社会的意義を深掘り。
テレビ朝日
ワイドショーや情報番組で特集。代行の実態に密着した企画が話題に。
BBC / CNN
BBC、CNN、ロイターなど海外主要メディアでも報道。日本独自の代行文化として世界的に注目。
Related Services
Daily Life Support
Important Notes
- 1This service is intended for various daily life assistance and support purposes.
- 2Use for illegal activities or purposes that violate public order and morals is not permitted.
- 3We may decline certain requests depending on the nature of the assignment.
- 4Please consult with us in advance regarding photographing staff or posting on social media.
- 5Material costs, consumables, and transportation expenses are borne by the client.
- 6We strictly observe confidentiality obligations and manage client information securely.
- 7Last-minute changes on the day (additional staff, time extensions, etc.) may not be accommodable.
- 8For distant locations requiring transportation or accommodation costs, additional actual expenses apply.
- 9For cancellations or schedule changes due to unavoidable circumstances, please contact us as early as possible.
- 10Dress code requests are accepted free of charge. However, costumes are staff personal items, so some requests may not be fulfillable.
Free Consultation & Quote
Consultations are completely free and strictly confidential.
For urgent inquiries, please call us at {phone}.0120-949-341