SURVEY MONITOR
Survey Monitor Service
Rapidly Collecting High-Quality Response Data
For product evaluation, market research, and customer satisfaction surveys, we arrange survey respondents meeting target criteria from across Japan. Collecting reliable research data with quality assured through triple checks of response time, consistency, and fraud patterns. One-stop support from survey design to respondent arrangement, compilation, and cross-analysis report creation.
Get a Free QuoteWhat Is Our Survey Monitor Service?
Family Romance's survey monitor service arranges respondents for various survey research, matched to target attributes. We accommodate all formats including web surveys, paper questionnaires, and face-to-face interviews.
We select respondents through detailed screening based on research objectives including age, gender, occupation, residence, purchase experience, and lifestyle. Our quality management system eliminates fraudulent and careless responses, delivering high-quality data suitable for analysis.
We provide consistent support from questionnaire design to data compilation and cross-analysis reports. We flexibly accommodate any research scale, from small qualitative deep-dive studies to large-scale quantitative surveys of hundreds of respondents.
Professional
Survey Monitor
Proprietary Quality Management System Ensuring Response Quality
Through triple quality management of response time checks, inter-question consistency verification, and fraudulent response pattern screening, we guarantee analysis-grade high-quality data
Precise Target Respondent Selection with Detailed Attribute Criteria
We perform phone and web double verification using multi-axis criteria including purchase experience, brand usage history, income bracket, and residential area to accurately match appropriate respondents
One-Stop Service from Survey Design to Analysis Report
We handle the entire research process from question design optimization proposals and bias elimination advice to statistical analysis, cross-tabulation, and open-ended response analysis report creation
Are You Facing These Challenges?
For businesses struggling with survey research
Low survey response rates
Even when distributing surveys through your customer database or SNS, response rates are low, leaving insufficient valid samples and questionable research reliability.
Inconsistent response quality
Many respondents answer carelessly without properly reading questions, resulting in unusable data mixed in and degraded accuracy.
Cannot recruit respondents with specific attributes
You cannot recruit respondents with specific occupations, income brackets, or purchase experience in-house, resulting in research that fails to reflect your target demographic's voice.
Insufficient survey design expertise
You lack knowledge of appropriate question design to achieve research objectives, resulting in collected data that cannot be leveraged for decision-making.
Large-scale research costs are too high
Commissioning research companies results in estimates of several million yen, making proper survey research impossible within SME budgets.
No resources for data compilation and analysis
Even if you can conduct surveys, you lack the in-house personnel and time to compile data and perform cross-analysis after collection.
Survey Monitor Case Studies
Real examples from businesses that have used our service
New vehicle concept acceptance survey (500 respondents)
Conducted a web survey of 500 automobile owners in their 30s-50s about a new SUV concept. Screened with 10 criteria including current vehicle, annual mileage, next car budget, and priority features. Presented concept boards to survey purchase intent, design evaluation, and price perception.
In-depth cancellation reason survey (200 respondents)
Conducted a survey of 200 users who cancelled within the past 6 months, investigating cancellation reasons, dissatisfaction points, and improvement requests in detail. Collected both quantitative and qualitative data through a question design combining multiple-choice and free-text responses.
Resident satisfaction survey (300 local residents)
Conducted face-to-face surveys of 300 local residents aged 20s-70s on municipal service satisfaction. Collected satisfaction levels and improvement requests across 12 categories including administrative offices, public facilities, transportation infrastructure, and child-rearing support. Created cross-analysis reports by age group and household composition.
User experience survey (100 users and 100 non-users)
Conducted a comparative survey of 100 users and 100 competing EC mall users on usage frequency, satisfaction, improvement requests, and switching intent. Also measured NPS (Net Promoter Score) among users and analyzed characteristics of promoters and detractors.
Recent Cases
* For privacy and confidentiality, specific event names are withheld; only service names are listed.
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Use Cases
Quantitatively Understand Consumer Needs in Target Markets
Are you facing these challenges?
You need consumer data for new business entry decisions and target selection, but lack the expertise and resources to conduct reliable survey research in-house.
Family Romance's Solution
Family Romance provides one-stop service from survey design tailored to research objectives, to arranging respondents matching target attributes, to data compilation and cross-analysis reports.
Quantitatively Measure Customer Satisfaction to Prioritize Improvement Measures
Are you facing these challenges?
You want to understand customer satisfaction and pain points, but in-house surveys have low response rates and tend to produce biased data.
Family Romance's Solution
Family Romance conducts objective surveys as a third party. Using NPS, CSAT, and other goal-appropriate survey designs, we draw out honest customer opinions and provide data for prioritizing improvement measures.
Consumers Evaluate New Product Concepts and Prototypes via Surveys
Are you facing these challenges?
You want to quantitatively verify whether your new product concept will be accepted by consumers before launch, but lack knowledge of proper evaluation survey design.
Family Romance's Solution
We conduct surveys presenting concept boards or prototype images to quantitatively measure purchase intent, price sensitivity, and design evaluation. Comparing acceptance across target segments provides Go/No-Go decision data.
Participate as Respondents in Employee Engagement Surveys
Are you facing these challenges?
You need surveys targeting employees of partner or affiliated companies, but direct requests result in biased responses that do not reflect true opinions.
Family Romance's Solution
We distribute and collect surveys in a fully anonymized format. The assurance of non-identification enables honest responses. We quantify priority organizational improvement issues and set benchmark indicators for year-over-year comparison.
Why Choose Family Romance
Proprietary Quality Checks Ensuring Response Quality
Through triple checks of response time, inter-question consistency, and fraud patterns, we thoroughly eliminate careless and contradictory responses. We guarantee analysis-grade high-quality data and support reliable decision-making.
Flexible Support from Small Groups to Large-Scale Surveys
We flexibly accommodate any scale from 10-person qualitative deep-dive studies to large-scale quantitative surveys of 500+ respondents, matching research objectives and budget. We accept consultations from the required sample size stage.
One-Stop from Survey Design to Analysis Report
From question design, respondent arrangement, quality management, data compilation, cross-analysis, to report creation, you can entrust the entire research process to us. Our system ensures even clients unfamiliar with research can commission with confidence.
Supporting All Formats: Web, Paper, and Face-to-Face
We conduct surveys in the optimal format for research objectives including web surveys, paper questionnaires, and face-to-face interviews. We flexibly accommodate multi-angle data collection through format combinations, enhancing research accuracy.
Contact Us About Survey Research
Tell us about your research objectives and target audience, and we will propose the optimal survey plan.
Pricing Plans
Per staff | Extension ¥2,000/30min
Option Price List
| Option | Unit Price | Unit |
|---|---|---|
| Detailed Report Creation | ¥3,000 | / person |
| Photo/Video Recording | ¥2,000 | / person |
| SNS/Review Posting | ¥3,000 | / person |
| Extension (per 30 min) | ¥2,000 | / person |
Price Simulator
Estimated Total
Base
* Transportation, ticket costs, and other expenses are charged separately.
* Please contact us for an official quote.
How It Works
First-time users can feel at ease. Our dedicated staff will support you confidentially from inquiry to service day.
Consultation
Contact us via email, phone, or LINE
Plan Proposal
We propose the best plan and provide a quote
Staff Selection
Photo confirmation available We select the best match
Contract
Payment after confirmation No hidden fees
Service Day
Our professional staff delivers flawless service
Client Testimonials
“They gathered survey monitors for us. The response quality was solid, and many respondents properly wrote in the free-text fields. We properly collected data usable for analysis.”
“Although our research criteria were very detailed, they properly screened and gathered people meeting all conditions. Their service was also courteous, and they flexibly accommodated additional condition changes.”
“We commissioned consumer survey respondent arrangement. There were many candid responses, and some harsh opinions which were actually very helpful. We plan to use them again next time.”
Frequently Asked Questions
Can we consult on survey question design?
Yes. We provide optimization proposals for question design to achieve research objectives. We offer advice on question count, choice design, and bias elimination to enhance research accuracy.
What is the minimum number of respondents for a survey?
We can accommodate from 10 respondents. We handle everything from small qualitative deep-dive studies to large-scale quantitative surveys of 500+ respondents. We also propose optimal sample sizes, so please consult us.
How do you manage response quality?
We conduct triple screening of response time checks, inter-question consistency verification, and fraudulent response pattern detection to reliably eliminate low-quality responses. Responses not meeting quality standards are replaced.
Can you conduct face-to-face surveys, not just online?
Yes. We support all formats including web surveys, paper questionnaires, and face-to-face interviews. We propose the optimal format based on research objectives and target attributes, and multiple format combinations are also available.
Can you also create data compilation and analysis reports?
We handle everything from simple tabulation to cross-analysis and free-text analysis. We deliver both Excel raw data and PDF analysis reports. Additional analysis is available as an option.
Is confidentiality of research results guaranteed?
We accommodate NDA (non-disclosure agreement) execution upon request. We also inform respondents about maintaining confidentiality of survey content, and take thorough measures in data handling.
Nationwide Coverage
We have registered staff in all 47 prefectures. We can arrange local staff anywhere in Japan.
47
Prefectures Covered
5,000+
Registered Staff
Kanto Area
Tokyo / Kanagawa / Chiba / Saitama / Ibaraki / Tochigi / Gunma
Kansai Area
Osaka / Kyoto / Hyogo / Nara / Shiga / Wakayama
Chubu Area
Aichi / Shizuoka / Gifu / Mie / Nagano / Niigata / Toyama / Ishikawa / Fukui
Kyushu & Okinawa Area
Fukuoka / Saga / Nagasaki / Kumamoto / Oita / Miyazaki / Kagoshima / Okinawa
Hokkaido & Tohoku Area
Hokkaido / Aomori / Iwate / Miyagi / Akita / Yamagata / Fukushima
Chugoku & Shikoku Area
Hiroshima / Okayama / Yamaguchi / Tottori / Shimane / Kagawa / Tokushima / Ehime / Kochi
Media Coverage
We have been featured in numerous TV shows, films, books, and international media.
FAMILY ROMANCE, LLC
ヴェルナー・ヘルツォーク監督作品。カンヌ国際映画祭公式上映。代表・石井裕一が本人役で出演。
レンタル×ファミリー
石井裕一の著書を原作とした劇場映画。2023年全国公開。家族代行の実態を描いた話題作。
人間レンタル屋
代表・石井裕一の著書（鉄人社刊）。
NHK
NHK総合・Eテレなど複数の番組で特集。代行サービスの社会的意義が紹介されました。
日本テレビ
情報番組やバラエティ番組で多数取り上げられています。
TBS
報道番組やドキュメンタリーで取材。代行サービスの社会的意義を深掘り。
テレビ朝日
ワイドショーや情報番組で特集。代行の実態に密着した企画が話題に。
BBC / CNN
BBC、CNN、ロイターなど海外主要メディアでも報道。日本独自の代行文化として世界的に注目。
FAMILY ROMANCE, LLC
ヴェルナー・ヘルツォーク監督作品。カンヌ国際映画祭公式上映。代表・石井裕一が本人役で出演。
レンタル×ファミリー
石井裕一の著書を原作とした劇場映画。2023年全国公開。家族代行の実態を描いた話題作。
人間レンタル屋
代表・石井裕一の著書（鉄人社刊）。
NHK
NHK総合・Eテレなど複数の番組で特集。代行サービスの社会的意義が紹介されました。
日本テレビ
情報番組やバラエティ番組で多数取り上げられています。
TBS
報道番組やドキュメンタリーで取材。代行サービスの社会的意義を深掘り。
テレビ朝日
ワイドショーや情報番組で特集。代行の実態に密着した企画が話題に。
BBC / CNN
BBC、CNN、ロイターなど海外主要メディアでも報道。日本独自の代行文化として世界的に注目。
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Important Notes
- 1Survey question content will be finalized after thorough consultation with the client.
- 2Extensions on the day are generally not accepted. Please set your reservation time with ample margin.
- 3We can accommodate NDA (non-disclosure agreement) execution upon request.
- 4After response quality checks, responses not meeting standards will be excluded.
- 5Web survey platform usage fees are included in the pricing.
- 6For face-to-face surveys, venue fees and monitor transportation costs are charged separately.
- 7Report delivery target is within 5 business days after data collection completion.
- 8Additional cross-analysis and deep-dive analysis are available as separate optional services at quoted prices.
- 9Clothing specifications are accepted free of charge. However, as costumes are staff's personal belongings, some requests may not be accommodated.
Free Consultation & Quote
Consultations are completely free and strictly confidential.
For urgent inquiries, please call us at {phone}.0120-949-341