
Interview vol.4 — Final
Why it succeeded in Japan, and the future we envision

Profile
CEO, Family Romance Inc.
Born in Tokyo in 1981. A pioneer in the human rental industry who founded 'Family Romance,' a company offering family stand-in services and more. Guided by the corporate slogan 'Joy Beyond the Real,' he analyzes and communicates insights about modern society and the psychology of stand-in service clients every day.

In France, no company offers this kind of service. But in Japan, Family Romance has grown to handle 500 requests per month. Let me explain from three perspectives.
In Japan, approximately 250,000 couples divorce each year -- <strong>one couple every 2 minutes</strong>. Japan was once a country of three-generation households. But since the period of high economic growth, nuclear families became the norm, and now single-person households are surging. <strong>The very concept of "family" is undergoing a major transformation</strong>.
Japanese people are extremely concerned about "how others see them."
In Western cultures, individualism is strong -- "others are others, I am me." But in Japan, collectivist values remain deeply rooted: "I feel uneasy if I'm different from everyone else" and "being different is embarrassing."
With the advancement of IT, it has become possible to live without meeting people face-to-face.
In exchange for convenience, <strong>the opportunities and ability to build human relationships have declined</strong>. "I don't know how to make friends," "workplace relationships are superficial," "I can't find a partner" -- these are serious social problems in modern Japan.
Our service exists to fill the "gaps in society."
We step into the places where the human relationships that should exist are missing. You could say it's a microcosm of modern Japanese society.

In Japan, <strong>same-sex marriage is currently not legally recognized</strong>. Social acceptance also varies significantly by region and generation.
Some clients use our services when they need to bring an opposite-sex partner to situations where they cannot come out to colleagues or relatives.
- A gay man bringing a "girlfriend" to a company year-end party
- A lesbian woman bringing a "boyfriend" to a relative's wedding
- Someone requesting a "fiance/fiancee" to introduce to their parents
This certainly reflects the reality that <strong>Japanese society has not fully accepted diverse forms of love</strong>. But I don't think of them as "lying." They are <strong>protecting themselves from society's intolerance</strong>.
The ideal is a society where everyone can live as their true selves. But until reality catches up, we will be their "shield."
Japanese society has an <strong>implicit pressure</strong> against being single past a certain age or having few friends. Behind questions like "Aren't you getting married?", "Don't you have friends?", "What do you do on weekends?" lies the assumption that "being married is normal" and "having lots of friends is normal."
However, it's important to note that many clients don't simply want to "hide something embarrassing."
A man in his 60s who lost his wife and was mentally devastated rents a wife and daughter for emotional healing. Someone who was hurt in relationships and avoided human contact practices trusting people again in a "safe relationship" with our stand-in staff.
<strong>Our service has this aspect of "emotional rehabilitation"</strong>. Many clients find it easier to use "family rental" than to go to counseling.
The very fact that our service is needed "visualizes" the problems in Japanese society.
Solving these problems is not our job. But by continuing to show that these problems exist, we hope to be a catalyst for social change.

The spread of social media has definitely impacted our business. A prime example is our <strong>"social media flexing" stand-in service</strong> -- clients who want us to stage a "fulfilling daily life" for their social media posts.
Our staff accompany them as "friends" or "significant others" for these photo sessions.
This symbolizes modern society's "need for validation." Wanting to confirm one's own worth by getting "likes" on social media. Wanting to appear to be "living your best life" online even if real relationships are thin -- this contradiction is a phenomenon unique to the social media age.
"I don't have many friends, but I want to look popular on social media. The number of 'likes' feels like it determines my worth..."
— A client in her 20s
What's interesting is that through this service, by teaching clients "how to take photos" and tips for "Instagram-worthy" content, we <strong>support them in becoming independent</strong>.
"This angle makes you look great"
"This time of day has the best lighting"
"Using this hashtag will get you more likes"
Rather than becoming dependent on stand-ins, we want clients to acquire skills and graduate. That is our policy.
Social media has also contributed to raising awareness of our company. I personally post daily on Twitter, and my followers <strong>exceed 100,000</strong>. Many clients discover us through social media.
Stand-in services that were once taboo have been made visible through social media, <strong>lowering the barrier to use</strong>. "Such a service exists!" "I'm not the only one!" -- Through social media, many people have discovered our services and been helped.

Ultimately, what we aim for is our clients' "independence." Through our services, their hearts are healed, they regain confidence, and they can build genuine relationships. <strong>The day they can "graduate" from our stand-in service</strong> -- that is our true success.
There are clients who have actually "graduated" from our services.
A single mother who used a rental father for 5 years met a real partner and remarried.
"Thanks to Mr. Ishii, I gained confidence in raising my child. And I found the courage to trust someone again"
A man in his 20s who used our friend service for 2 years made real friends through a hobby club.
"Talking with Mr. Ishii's staff helped me practice communication. Now I have real friends"
A woman who used a rental girlfriend for 3 years was able to come out to her family.
"At first my family rejected me, but over time they came to understand. I can finally live without lying"
Truthfully, a society where services like ours don't need to exist would be better.
—A society that accepts all family forms
—A society where no one is judged for being single or lonely
—A society where LGBTQ+ individuals can live openly
—A society where everyone is surrounded by genuine relationships
Until that day comes, we will continue to "fill the gaps in society."
The very existence of our service poses a question to society.
"Why is this a society where people need to rent families?"
"Why are there young people who need to buy friends?"
"Why must LGBTQ+ individuals live a lie?"
I hope for the day when society answers these questions.

Currently we handle 500 requests per month, but we believe the latent demand is much greater.
But expansion alone is not the goal.
Staff training, manual development, trouble prevention -- maintaining service quality even as we grow is our top priority. Continuing to provide heartfelt service to each individual client -- that is Family Romance's mission.
We want to be not just a business, but <strong>an entity that makes social problems visible</strong>. Through media appearances, lectures, book publications -- we continue to raise awareness about the problems of modern society.
Someday, the day will come when I step back from the front lines. Nurturing people who will carry on Family Romance's philosophy is also an important mission.
I want to pass on our philosophy of "Joy Beyond the Real" to the next generation.
Through four interviews, the full picture of Yuichi Ishii as a person and Family Romance as a company has emerged.
Not just a "stand-in service," but a "social enterprise" that confronts the loneliness, discrimination, and social pressure of modern Japanese society head-on. And the attitude of Yuichi Ishii, who sets client "independence" as the ultimate goal and dreams of the day when his own service is no longer needed -- embracing this contradiction while sincerely providing services every day.
"Truthfully, a society where services like ours don't need to exist would be better"
-- These words express the very essence of Family Romance.
Consultations are completely free and strictly confidential.
For urgent inquiries, please call us at {phone}.0120-949-341