SHOPPING ESCORT SERVICE
Shopping Escort Service
Grocery Shopping Accompaniment for the Elderly
Leave the heavy bags to us. We accompany your elderly family member on shopping trips, providing warm support from product selection to bag carrying.
Get a Free QuoteWhat Is the Shopping Escort Service?
Our shopping escort service provides trained staff to accompany your elderly family member on shopping trips, assisting with product selection and carrying bags. Together with them, we visit stores and help them choose what they like.
"They can no longer carry heavy groceries." "The supermarket is too far and they've become reluctant to go." "They're anxious about shopping alone." Our specialized shopping escort staff resolves these concerns. We value the joy of "choosing with your own eyes" that online grocery services cannot provide.
We can accompany them to supermarkets, shopping streets, drugstores, and more. Bag carrying is free. Heavy rice, beverages, and bulky daily necessities are all carried by our staff. Shopping outings also serve as opportunities for exercise and social engagement, contributing to elderly physical and mental health.
Professional
Shopping Escort Service
荷物運びは無料
お米、飲料水、日用品など重い荷物もスタッフがお持ちします。追加料金はかかりません。ご自宅までの荷物の運搬も含まれています。
商品選びをお手伝い
賞味期限の確認、成分表示の読み取り、商品の比較など、お買い物中の細かなサポートを行います。ご本人のお好みや食事制限にも配慮しながら一緒に選びます。
外出のきっかけづくり
買い物を通じて定期的に外出する習慣をつけることで、引きこもりの防止や社会参加の促進につながります。歩くことで体力維持にも貢献します。
Do You Have These Concerns?
Our shopping escort service resolves these concerns.
重い荷物が持てなくなった
お米や飲料水など重いものを買って帰るのが困難になった。足腰の衰えで買い物袋を持って歩くのもきつい。宅配を頼むと配送料がかかるし、自分で選びたい気持ちもある。
スーパーまでの距離が遠い
最寄りのスーパーまで徒歩20分以上。途中に坂道もあり、体力的に往復するのが大変。車の運転もやめたため、買い物の手段が限られている。
一人で外出するのが不安
以前転倒してから外出に恐怖心がある。道を歩いていてふらつくこともあり、一人で買い物に行くのが怖い。付き添ってくれる人がいれば安心なのに。
食事の栄養が偏っている
買い物に行けないため、同じものばかり食べている。カップ麺や菓子パンで済ませることが増え、栄養バランスが崩れている。新鮮な野菜や果物を買いに行ってほしい。
ネットスーパーが使いこなせない
インターネットでの注文は操作が難しく、使いこなせない。自分の目で見て、手に取って選びたい。でも一人では行けない。誰かが一緒に来てくれたら買い物を楽しめるのに。
買い物の頻度が減り生活必需品が不足
月に数回しか買い物に行けなくなり、トイレットペーパーや洗剤など日用品が不足しがち。必要なものをまとめて買う体力もなく、常に何かが足りない状態が続いている。
Shopping Escort Service Case Studies
Here are real examples of our shopping escort service in action.
週1回のスーパー買い物同行
最寄りのスーパーまで徒歩25分の坂道。80歳の母が一人で買い物に行けなくなり、食事がカップ麺やレトルトに偏っていました。週1回の買い物同行を依頼し、母と一緒にスーパーで食材を選び、重い荷物を自宅まで運ぶサポートをお願いしました。
月4回の買い物同行+荷物運び
父が車の運転をやめ、両親の買い物手段がなくなった。バスの便も少なく、タクシーでは荷物が多いと乗り切れない。月4回の買い物同行を依頼し、大型スーパーでまとめ買いをサポートしてもらう形に。お米や飲料水など重いものも全てスタッフが運搬。
週2回の商店街散歩+買い物同行
配偶者を亡くしてから引きこもりがちになった義母。外出の目的をつくるために、商店街での買い物を兼ねた散歩同行を依頼。スタッフと一緒に馴染みのお店を回り、お惣菜やお菓子を選ぶ楽しみを取り戻してもらうことが目的でした。
月4回の買い物同行（食事制限に配慮）
糖尿病で食事制限がある78歳の母。一人で買い物に行くと、つい甘いものを買ってしまい血糖値管理が難しい状況でした。スタッフが栄養面を考慮しながら一緒に食材を選び、成分表示の確認や低糖質の代替商品の提案もサポート。
Recent Cases
* For privacy and confidentiality, specific event names are withheld; only service names are listed.
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Key Use Cases
Weekly Supermarket Shopping Escort (1-2 times/week)
Do you face these challenges?
Unable to carry heavy bags, shopping frequency has declined. The fridge is often empty, and meals have shifted to instant food and cup noodles. They want to choose fresh ingredients themselves but cannot go alone.
Family Romance Shopping Escort Service
We accompany them to the supermarket 1-2 times per week. Staff select products together with them and carry all heavy bags. We even help restock the refrigerator at home. A service that values the joy of choosing with your own eyes.
Bulk Shopping at Large Supermarkets & Home Centers
Do you face these challenges?
Buying heavy, bulky items like toilet paper, detergent, and rice alone is difficult. Without a car, bulk shopping is impossible, and making frequent small trips is physically exhausting.
Family Romance Shopping Escort Service
With our vehicle arrangement option (¥5,000), we can accompany them to large supermarkets and home centers for bulk shopping. Heavy rice, beverages, and bulky daily necessities can all be purchased and transported together. Monthly bulk shopping trips (1-2 times) eliminate everyday inconveniences.
Ingredient Selection for Diabetes, Hypertension & Dietary Restrictions
Do you face these challenges?
They have dietary restrictions for diabetes or hypertension but find ingredient labels hard to read. They tend to pick sweet or high-sodium foods. Shopping while adhering to dietary restrictions is difficult alone.
Family Romance Shopping Escort Service
We assist with ingredient selection while considering dietary restrictions. We help check ingredient labels, suggest low-sugar and low-sodium alternatives, and support nutritionally balanced food choices. We make shopping enjoyable within comfortable limits.
Shopping Escort Combined with Shopping Street Stroll
Do you face these challenges?
You want to create a reason for your reclusive parent to go outside. Walking through a shopping street itself promotes social participation and physical fitness, but they cannot go out alone.
Family Romance Shopping Escort Service
Combining shopping with a stroll, we walk together through familiar shopping streets and local stores. Conversations at the deli, choosing seasonal ingredients at the greengrocer -- we support social participation through shopping. We provide time that makes going out something to look forward to.
Why Choose Family Romance
Free Heavy Bag Carrying
No matter how heavy -- rice, beverages, daily necessities -- our staff carries everything for free. Transport to your doorstep is included, so enjoy your shopping worry-free.
Same Staff Who Knows Your Preferences
The same staff member accompanies every trip, learning food preferences, allergies, and favorite stores. The comfort of "the usual person" makes shopping even more enjoyable.
Available in All 47 Prefectures
With over 5,000 registered staff nationwide, local staff familiar with regional shopping areas accompany visits to supermarkets and shopping streets even in rural areas.
Vehicle Arrangement for Distant Stores
When the nearest supermarket is far or for bulk shopping at large stores, use our vehicle arrangement option (¥5,000). We ensure smooth transportation from home to store.
Start with a Free Consultation
If you have concerns about your elderly family member's shopping needs, contact us for a free consultation via email, phone, or LINE. Anonymous inquiries are welcome.
Pricing Plans
Per staff, up to 2 hours | Extension ¥2,000/30min
Option Price List
| Option | Unit Price | Unit |
|---|---|---|
| Vehicle Arrangement | ¥5,000 | / person |
| Extension (per 30 min) | ¥2,000 | / person |
Price Simulator
Estimated Total
Base
* Transportation, ticket costs, and other expenses are charged separately.
* Please contact us for an official quote.
How It Works
First-time users can feel at ease. Our dedicated staff will support you confidentially from inquiry to service day.
Consultation
Contact us via email, phone, or LINE
Plan Proposal
We propose the best plan and provide a quote
Staff Selection
Photo confirmation available We select the best match
Contract
Payment after confirmation No hidden fees
Service Day
Our professional staff delivers flawless service
Client Testimonials
“I have them accompany my mother shopping. Not only do they carry the heavy bags, but I appreciate that they value the time for my mother to choose and shop for herself. You can tell they respect her pace.”
“I used this for my father who was becoming anxious about shopping alone. The escort told me, "Your father was choosing items quite well on his own," which was a relief to hear.”
“This is the third time for my grandmother's shopping escort. The same person comes every time now, and my grandmother has really warmed up to them. The sense of security seems completely different.”
Frequently Asked Questions
Can we freely choose the shopping destination?
Yes, we can accompany you to supermarkets, shopping streets, drugstores, home centers, and more. Visiting multiple stores in one trip is also possible.
Are there additional charges for carrying bags?
No, bag carrying is free. No matter how heavy the items -- rice, beverages, bulky daily necessities -- we carry everything to your doorstep at no extra charge.
Can you accommodate travel by car?
Yes, you can use our vehicle arrangement option (¥5,000/trip). It is convenient when the nearest supermarket is far away or for bulk shopping at large stores. We provide safe transportation from home to the store.
Can you support shopping with dietary restrictions?
Yes. We will ask about dietary restrictions for diabetes, hypertension, kidney disease, etc. in advance, and support ingredient label verification and appropriate food selection. However, as we are not doctors or dietitians, we cannot provide medical dietary guidance.
Can we combine shopping with a walk?
Yes, we can combine shopping street strolls with shopping, or stop by stores during a walk. Combining shopping and outings creates a more fulfilling experience.
Can you accommodate a parent with dementia who has difficulty shopping?
Yes. For individuals with dementia, we receive a shopping list from the family in advance and support selecting necessary items while respecting their wishes. We also assist with payment to ensure a comfortable shopping experience.
Nationwide Coverage
We have registered staff in all 47 prefectures. We can arrange local staff anywhere in Japan.
47
Prefectures Covered
5,000+
Registered Staff
Kanto Area
Tokyo / Kanagawa / Chiba / Saitama / Ibaraki / Tochigi / Gunma
Kansai Area
Osaka / Kyoto / Hyogo / Nara / Shiga / Wakayama
Chubu Area
Aichi / Shizuoka / Gifu / Mie / Nagano / Niigata / Toyama / Ishikawa / Fukui
Kyushu & Okinawa Area
Fukuoka / Saga / Nagasaki / Kumamoto / Oita / Miyazaki / Kagoshima / Okinawa
Hokkaido & Tohoku Area
Hokkaido / Aomori / Iwate / Miyagi / Akita / Yamagata / Fukushima
Chugoku & Shikoku Area
Hiroshima / Okayama / Yamaguchi / Tottori / Shimane / Kagawa / Tokushima / Ehime / Kochi
Media Coverage
We have been featured in numerous TV shows, films, books, and international media.
FAMILY ROMANCE, LLC
ヴェルナー・ヘルツォーク監督作品。カンヌ国際映画祭公式上映。代表・石井裕一が本人役で出演。
レンタル×ファミリー
石井裕一の著書を原作とした劇場映画。2023年全国公開。家族代行の実態を描いた話題作。
人間レンタル屋
代表・石井裕一の著書（鉄人社刊）。
NHK
NHK総合・Eテレなど複数の番組で特集。代行サービスの社会的意義が紹介されました。
日本テレビ
情報番組やバラエティ番組で多数取り上げられています。
TBS
報道番組やドキュメンタリーで取材。代行サービスの社会的意義を深掘り。
テレビ朝日
ワイドショーや情報番組で特集。代行の実態に密着した企画が話題に。
BBC / CNN
BBC、CNN、ロイターなど海外主要メディアでも報道。日本独自の代行文化として世界的に注目。
FAMILY ROMANCE, LLC
ヴェルナー・ヘルツォーク監督作品。カンヌ国際映画祭公式上映。代表・石井裕一が本人役で出演。
レンタル×ファミリー
石井裕一の著書を原作とした劇場映画。2023年全国公開。家族代行の実態を描いた話題作。
人間レンタル屋
代表・石井裕一の著書（鉄人社刊）。
NHK
NHK総合・Eテレなど複数の番組で特集。代行サービスの社会的意義が紹介されました。
日本テレビ
情報番組やバラエティ番組で多数取り上げられています。
TBS
報道番組やドキュメンタリーで取材。代行サービスの社会的意義を深掘り。
テレビ朝日
ワイドショーや情報番組で特集。代行の実態に密着した企画が話題に。
BBC / CNN
BBC、CNN、ロイターなど海外主要メディアでも報道。日本独自の代行文化として世界的に注目。
Related Services
Elderly Care & Monitoring
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¥10,000〜 / 2hrsWhat Is the Welfare Check Visit Service?
Walk Escort Service
¥10,000〜 / 2hrsWhat Is the Walk Escort Service?
Hospital Escort Service
¥10,000〜 / 3hrsWhat Is the Hospital Escort Service?
Paperwork Escort Support
¥10,000〜 / 2hrsWhat Is the Paperwork Escort Support Service?
Conversation Companion Service
¥10,000〜 / 2hrsWhat Is the Conversation Companion Service?
Phone Welfare Check Service
¥3,000〜What Is the Phone Welfare Check Service?
Important Notes
- 1This service is intended for elderly daily life support and welfare monitoring.
- 2Use for illegal activities or purposes contrary to public order and morals is prohibited.
- 3We may decline certain requests depending on the content.
- 4Please consult with us in advance regarding photographing staff or posting on social media.
- 5Meal costs, transportation fees, prescription charges, etc. are borne by the client.
- 6We strictly observe confidentiality obligations and manage client information with the utmost care.
- 7Last-minute changes on the day of service (additional staff, time extensions, etc.) may not be accommodable.
- 8For distant locations requiring transportation or accommodation, actual expenses will be charged separately.
- 9For cancellations or schedule changes due to unavoidable circumstances, please contact us as early as possible.
- 10Clothing requests are accepted free of charge. However, as outfits are staff members' personal belongings, some requests may not be fulfillable.
Free Consultation & Quote
Consultations are completely free and strictly confidential.
For urgent inquiries, please call us at {phone}.0120-949-341